How big are the stamps?
They have a very tight and studied measurement so that it is neither too big nor too small.
You can choose it:
ROUND – 4 cm diameter
RECTANGULAR – 5 x 3 cm
Does it include the ink?
If you want yes.
The black ink is included for free and we give it to you with your stamp.
But if you want another color, because you want it to match the colors of your wedding or your invitation, you just have to tell them what color you need the ink.
Or special ink for fabric, for example. Let us know and we will send it to you at the same time.
Where can I use the stamp?
It is normally used to mark the wedding logo on the invitation envelopes.
But you can use it on anything you want.
It is perfect for use on paper, cardboard and fabric elements. For example, for invitation envelopes, gift tags, thank you cards, sachets or wrapping bags...
How do I customize it?
You don't have to worry about doing anything. We already do it for you. You just have to leave us all the data and text necessary for the design and the creative part, we will take care of it.
We have prepared some spaces for you to leave us all the information we need for the design of this product.
What can I change about the design?
You can customize the names and date. And we will create it with the same letters and design that you see in the photo.
In the catalog designs it is not planned to change the colors, the fonts, the order of the elements and illustrations that appear or add others. We know that this combination is the best for this sheet, because we have previously done many tests until we found the design you see. We know that it looks very good this way. But we cannot assure you that what you imagine will turn out well.
But, if you still want to do it, ask us, because if there are many changes and it involves modifying the original design, we would be talking about a personalized design. And this has other costs and another way of working that we will have to evaluate with you.
How long does it take you to do it?
We will begin to prepare your order the day after placing the order, as long as it is between Monday and Thursday. If you order on a Friday, weekend or holiday, we will start preparing it the next business day.
You will receive your order between 7 and 10 business days.
What material is the seal made of?
It is made of natural materials. On the other hand, the part where the ink is marked is made of rubber and the handle is made of wood.
When will you ship my order?
Once it is printed, we prepare the shipment. We will notify you by email when it is in the hands of the courier service.
What do I do if I need my order urgently?
If you need us to prepare your order urgently in less than a week, write us an email to contacto@invitacionesdepapel.com or a WhatsApp from here so we can assess how we can help you.
Who is responsible if my order is delayed?
When your order leaves our facilities and we leave it in the hands of the courier service, the responsibility for ensuring that you receive it within the time stipulated for your destination and in perfect condition lies with the Parcel Company. Because from that moment on they are the ones who look after your order. In the same way that if they go to the address you have given us and no one answers, they will call you and you will be the one who must be responsible for making a new delivery with the delivery person.
You can let us know if any problem of this type occurs and we will help you in everything we can to solve it as soon as possible, but you must understand that we send shipments to an external company that is not part of Invitaciones de Papel. For this reason we cannot control or set the pace of work that we would like.
Do you ship outside of Spain?
We ship to some countries in Europe. Write to us and ask if we can send yours, so we can assess if we can help you.
