Scrabble placeholders with initial

We will begin to prepare your order the day after placing the order, as long as it is between Monday and Thursday. If you order on a Friday, weekend or holiday, we will start preparing it the next business day.

You will receive your order between 5 and 7 business days (weekends and holidays are not included), counting from the next business day you place your order.

Once your order is designed, printed and packaged, we prepare shipping. You will receive an email notifying you that your package has been delivered to the courier company. Shipping time starts from that email.

Shipping cost and time, depending on your destination

Spain (peninsula)

• €4.95 standard 48/72h shipping. once the order is finished and ready to deliver.
• FREE from €60 of order
• FREE pickup at the workshop
• URGENT shipping with a supplement to give priority to your order and prepare it in 5 business days+24 hours. of shipping.

Balearics

• €9.95 standard 72h shipping. once the order is finished and ready to deliver.
• FREE from €150 order

Canary Islands

• €13 by registered mail once it is finished and ready to deliver (subject to payment of customs taxes). Delivery within 7 working days
• FREE from €300 of order, once it is finished and ready to deliver (subject to payment of customs taxes). Delivery within 7 working days

Europe (Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Portugal):

• €15 standard 5-day shipping. once the order is finished and ready to deliver

If you need us to prepare and ship your order urgently or to manufacture it in fewer days than we indicate, in the cart you will see several shipping options, choose “Express Shipping”.

In this way we assure you that we will give priority to your order, putting it ahead of other orders that have been made to us before yours. And that we will design and prepare your order in 5 business days and, once it is ready to ship, delivery will be within 24 hours.

We will inform you of the entire process by email.

What material are the letters made of?

They are made of thick paper, cardboard type. It is the same one we use for wedding and communion invitations, which is very resistant and will be intact for a long time. Plus, the colors look great on this paper.

Specifically, it is a totally professional 300 gram white ecological paper.

Are they magnets?

If you want, we add a small magnet to the back and, in addition to being a placeholder, they will be a gift for guests.

Do they arrive prepared in the bags?

The letters are sold alone, but if you want them wrapped to give as a gift, you can select the option and we will send them to you ready to give as a gift.

How do I customize it?

You don't have to worry about doing anything. We already do it for you. You just have to write the letters and choose the characteristics for the design and we will take care of the creative part.

We have prepared some spaces for you to leave us all the information we need for the design of this product.

What can I change about the design?

You can customize the name that appears in the example photos we have. And we will create it with the same letters and colors that you see in the photo.

In the catalog designs it is not planned to change the colors, the fonts, the order of the elements and illustrations that appear or add others. We know that this combination is the best for this sheet, because we have previously done many tests until we found the design you see. We know that it looks very good this way. But we cannot assure you that what you imagine will turn out well.

But, if you still want to do it, ask us, because if there are many changes and it involves modifying the original design, we would be talking about a personalized design. And this has other costs and another way of working that we will have to evaluate with you.

How long does it take you to do it?

We will begin to prepare your order the day after placing the order, as long as it is between Monday and Thursday. If you order on a Friday, weekend or holiday, we will start preparing it the next business day.

You will receive your order between 5 and 7 business days (weekends and holidays are not included), counting from the next business day you place your order.

When will you ship my order?

Once it is printed, we prepare the shipment. We will notify you by email when it is in the hands of the courier service.

What do I do if I need my order urgently?

If you need us to prepare your order urgently in less than a week, write us an email to contacto@invitacionesdepapel.com or a WhatsApp from here so we can assess how we can help you.

Who is responsible if my order is delayed?

When your order leaves our facilities and we leave it in the hands of the courier service, the responsibility for ensuring that you receive it within the time stipulated for your destination and in perfect condition lies with the Parcel Company. Because from that moment on they are the ones who look after your order. In the same way that if they go to the address you have given us and no one answers, they will call you and you will be the one who must be responsible for making a new delivery with the delivery person.

You can let us know if any problem of this type occurs and we will help you in everything we can to solve it as soon as possible, but you must understand that we send shipments to an external company that is not part of Invitaciones de Papel. For this reason we cannot control or set the pace of work that we would like.

Do you ship outside of Spain?

We ship to some countries in Europe. Write to us and ask if we can send yours, so we can assess if we can help you.