Eucalyptus digital wedding invitation

On average, digital invitation orders are usually delivered between 4 and 5 business days from when you place your order. It is an estimate, which we have calculated order after order, because everything depends on the changes and touch-ups that your design needs. There are those who have it ready in two days and other brides prefer to correct it more calmly.

WORK PROCESS

Once you make your purchase, we begin to prepare your order the day after placing the order, as long as it is between Monday and Thursday. If you order on a Friday, weekend or holiday, we will start preparing it the next business day.

Between 3 and 5 business days (Monday to Friday, except when there are holidays) you will receive the design in your email so you can see how the invitation will look.

You can indicate text adjustments so that it looks the way you like. And when you see that it is good, tell us and we will print it. We will send you the corrected design up to 3 times (that's enough, really). If any more are necessary, there will be a financial supplement of €60 per extra test. Therefore, it is best that, after each one, you respond with a list of all the changes you want to make. That way it's much faster.

Once your order is designed, printed and packaged, we prepare shipping. You will receive an email notifying you that your package has been delivered to the courier company. Shipping time starts from that email.

Shipping cost and time, depending on your destination

Spain (peninsula)

• €4.95 standard 48/72h shipping. once the order is finished and ready to deliver.
• FREE from €60 of order
• FREE pickup at the workshop
• URGENT shipping with a supplement to give priority to your order and prepare it in 5 business days+24 hours. of shipping.

Balearics

• €9.95 standard 72h shipping. once the order is finished and ready to deliver.
• FREE from €150 order

Canary Islands

• €13 by registered mail once it is finished and ready to deliver (subject to payment of customs taxes). Delivery within 7 working days
• FREE from €300 of order, once it is finished and ready to deliver (subject to payment of customs taxes). Delivery within 7 working days

Europe (Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Portugal):

• €15 standard 5-day shipping. once the order is finished and ready to deliver

If you need us to prepare your order urgently in fewer days than we indicate, in the cart you will see several shipping options, choose “Expedited shipping”.

In this way we assure you that we will give priority to your order, putting it ahead of other orders that have been made to us before yours. And we will design and prepare your order in 3 business days

We will inform you of the entire process by email.

Will I be able to see the design before receiving the final photo?

Of course. We will send you the design to your email so you can see how it looks.

After viewing them, in the response email you can point out any adjustments to the text that you think are necessary. So that the product is just the way you want it.

You will receive the design in digital format in your email for the first time between 2 and 3 business days, after confirming your order.

Is it a photo or is it interactive with links?

It is an elongated photo that adapts to all types of screens.

How do I customize it?

You don't have to worry about doing anything. We already do it for you. You just have to leave us all the data and text necessary for the design and the creative part, we will take care of it.

We have prepared some spaces for you to leave us all the information we need for the design of this product.

What can I change about the design?

You can customize your wedding details and the text you want to appear. And we will create it with the same letters and colors that you see in the photo.

In the catalog designs it is not planned to change the colors, the fonts, the order of the elements and illustrations that appear or add others. We know that this combination is the best for this sheet, because we have previously done many tests until we found the design you see. We know that it looks very good this way. But we cannot assure you that what you imagine will turn out well.

But, if you still want to do it, ask us, because if there are many changes and it involves modifying the original design, we would be talking about a personalized design. And this has other costs and another way of working that we will have to evaluate with you.

How long does it take you to do it?

We will begin to prepare your order the day after placing the order, as long as it is between Monday and Thursday. If you order on a Friday, weekend or holiday, we will start preparing it the next business day.

You will receive your digital invitation 4 or 5 (working) days after placing your order.

What can I customize?

The text, which you can write however you want. With your own style.

The one that appears in the photo is just an example. If you like it, we can leave it. But the text of the invitation is something so personal that we prefer to stay out of it, unless you need us to guide you a little. Only you know how you want to announce to your guests how happy it makes you that they accompany you on your wedding day. Write it in your own style.

Can I make changes to the design?

Minor touch-ups can be made. For example, change the font for another style that you like more, raise or lower the intensity of a color. We can also remove a small detail like a heart or an arrow because it doesn't convince you, as well as add others with which you identify more...

That is, we will touch up details as long as the general design of the product is maintained.

But if you want to make a major modification or add an element that would mean retouching the initial design, the best thing you can do is tell us your idea.

And we will make an assessment. If we consider that it does not affect the design, we will change it without problem.

Otherwise, we will create a budget so you can make a decision.

What are the colors like?

Depending on the configuration you have on the screen of your computer, mobile phone or tablet, the color you see in the photos may vary from the actual color of the product. For us, the original colors are those that appear on our design screens and those are the ones we are going to print. Any color variation that you perceive compared to the website will be the responsibility of the screens of your devices.

Do you make orders outside of Spain?

Yes, for some countries in Europe. Write to us and ask if we work in the country where you live, so we can assess if we can help you.